Guided journeys that collect what you need. Without ever leaving the chat.
Build no-code, multi-step forms that open as native screens inside WhatsApp — for bookings, leads, orders and surveys — and capture clean, structured data every time.
Chat-based forms are messy, and website forms break the conversation
Asking for details back and forth in plain chat creates typos, half-answers and endless back-and-forth. Sending a customer to an external form loses them along the way and hands you data that doesn't match what's in your system.
- Freeform chat answers arrive as typos, missing fields, and inconsistent formats you have to clean up manually
- Redirecting to a website form breaks the conversation and a real share of customers never come back
- Collecting the same information (name, order, date, preference) takes several slow message exchanges
- Form data lands separately from the chat, so agents can't see what a customer submitted without switching tools
Structured forms that feel native to the conversation
No-code visual builder
Design multi-screen flows by dragging fields into place — no developer needed to launch or update a form.
Stays inside WhatsApp
Customers fill in native screens without switching apps or getting redirected to a browser.
Smart branching
Show or skip screens based on earlier answers, so each customer only sees questions relevant to them.
Clean, structured data
Every submission arrives as validated fields, ready to sync straight into Contacts and your CRM.
Everything you need to build guided WhatsApp experiences
WhatsApp Flows in Dealup combine a visual builder, conditional logic and ready-made templates so you can launch a structured, native form in minutes.
No-code flow builder
Assemble screens from dropdowns, checkboxes, radio buttons, date pickers and text fields with a visual, drag-and-drop editor.
- Preview each screen exactly as the customer will see it in WhatsApp
- Reorder, duplicate or remove screens without touching code
- Publish updates instantly to a live flow
Native in-chat rendering
Flows open as structured screens directly inside the WhatsApp conversation — no app switching, no browser redirect.
- Renders using WhatsApp's own native form components
- Works the same way on any device the customer already uses to chat
- Keeps the entire interaction inside a single conversation thread
Conditional logic & branching
Route customers down different paths depending on how they answer, so a flow adapts instead of forcing every question on everyone.
- Show, skip or reorder screens based on previous answers
- Set required fields and simple validation rules per screen
- Branch toward different end screens for different outcomes
Structured data capture
Every flow submission is captured as clean fields and synced automatically to your contact records.
- Map flow fields directly to Contacts and custom CRM fields
- Trigger a flow from a campaign, an automation, or an agent reply
- Start from ready-made templates for booking, lead capture, surveys and order forms
WhatsApp Flows vs. external web forms
Structured data collection shouldn't cost you the conversation.
| External web forms / redirects | Dealup WhatsApp Flows | |
|---|---|---|
| Where it happens | Customer leaves the chat and opens a browser link | Native screens open directly inside the WhatsApp conversation |
| Completion | A meaningful share of customers drop off before finishing | Fewer steps and no redirect keep customers in the flow |
| Data quality | Freeform fields lead to typos and inconsistent formats | Structured fields with dropdowns, pickers and validation |
| Building a new form | Requires a developer to build and host a separate page | No-code visual builder — publish updates in minutes |
| Getting the data into your system | Manual export or custom integration to reach your CRM | Submissions sync automatically to Contacts and CRM fields |
One flow builder, many ways to put it to work
Sales teams
Capture qualified leads with a guided intake form instead of chasing scattered details across messages.
Support teams
Collect order numbers, issue types and preferences upfront so agents can resolve requests faster.
Service & appointment businesses
Let customers pick a service, date and time slot through a guided booking flow, no phone tag required.
E-commerce & retail
Turn browsing into a structured order or return form, and capture checkout details without leaving the chat.
Works with
Frequently asked questions
What exactly is a WhatsApp Flow?
It's Meta's official structured, form-like experience that opens inside a WhatsApp chat — with native screens, dropdowns, checkboxes, date pickers and text fields. It's not a chatbot and not a website; it's a guided form rendered natively by WhatsApp itself.
Do I need a developer to build one?
No. Dealup's visual builder lets you assemble and publish multi-screen flows by dragging fields into place — no code required.
Can a flow change based on what the customer answers?
Yes. You can set conditional logic to show, skip, or reorder screens depending on earlier answers, so each customer only sees what's relevant to them.
Where does the submitted data go?
Structured field data syncs automatically to your Contacts and mapped CRM fields, so it's ready to use for segmentation and follow-up without manual entry.
How do I trigger a flow for a customer?
A flow can be sent from a campaign broadcast, launched automatically by an automation, or shared by an agent directly in a conversation.
Turn conversations into structured data
Build your first WhatsApp Flow with no code and start capturing clean, ready-to-use information today.