Discover
Patients find you through ads, links and WhatsApp calls to action.
WhatsApp for healthcare teams
From the first message to a confirmed visit.
Let patients book appointments, receive reminders and follow their care through one WhatsApp conversation - with your team, your language and your workflow.
- Book appointments in chat
- Reminders that reduce no-shows
- Care follow-up in the patient's language
One connected journey
From enquiry to follow-up, all in WhatsApp.
Patients get clear steps; your team stays in one place with full context.
Enquire
They ask about services, prices and coverage before visiting.
Book
Choose a service and a free slot, right in the chat.
Confirm
Appointments are confirmed and marked in the calendar.
Attend
On-site visits and teleconsultations are both covered.
Follow up
Timely check-ins after the visit, in the patient's language.
Support
Questions reach your team with full patient context.
Answers patients can trust
Turn every patient question into a clear next step.
A short, respectful conversation clarifies services, prices and next steps without making care feel like paperwork.
- Share services, opening hours, prices and payment or insurance details
- Understand preferences: language, coverage and preferred appointment times
- Collect only the information needed for the next step
- Connect complex or sensitive cases to a person right away
No-code care automation
Automations that guide, not replace.
Build repeatable patient journeys visually, while keeping a clear path to your team whenever judgement or reassurance is needed.
- Remind patients before visits to reduce no-shows
- Let patients reschedule or cancel without a phone call
- Send a considerate follow-up after the visit
- Transfer to a person with every answer attached
Shared patient inbox
One conversation across your whole team.
Reception, nurses, doctors and billing work from the same thread - patients never repeat themselves.
- Assign by service, department, language or who is available
- Keep internal notes separate from patient messages
- See the patient's next appointment and context beside the chat
- Escalate to a person without losing history or consent
Timely, permission-led communication
Help patients remember, follow through and stay informed.
Use relevant reminders and updates to reduce uncertainty around visits and care - without overwhelming anyone.
Care follow-up
Appointment reminders
Friendly nudges before visits, with easy rescheduling.
Post-visit follow-up
Check in after consultations in the patient's language.
Refill reminders
Timely reminders when a prescription is due for renewal.
Preventive care
Health tips
Share relevant wellness advice with opted-in patients.
Screenings and campaigns
Invite eligible patients to check-ups and campaigns.
Service updates
Clinic news and urgent notices, segmented and respectful.
Results, delivered securely
Deliver results. Protect the details.
Announce updates in chat with a link to a secure portal - patients get timing and clarity, sensitive details stay protected.
Lab results
Announce that results are ready, then link to the secure record.
Imaging
Provide portal access as soon as the report is available.
Prescriptions
Share renewal links without exposing the full prescription.
Reports
Patient summaries and certificates via a secure, personal link.
- Patients choose how they receive updates
- Sensitive details stay behind a secure portal link
- Consent and preferences are respected at every step
Patient trust by design
Communicate clearly. Protect sensitive information.
Healthcare messages involve health details, payments and vulnerable people. Build consent, privacy and human oversight into every flow.
- Use secure portal links for results and detailed records
- Message only opted-in contacts and respect quiet hours
- Support Arabic, French and English conversations
- Give every patient a clear way to reach a person
Results access
Announce availability, then link to the secure portal.
Consent & opt-in
Patients choose which messages they receive.
Quiet hours
Schedule communication for respectful, appropriate times.
Multilingual care
Follow up in Arabic, French or English.
Human escalation
Route sensitive cases to trained people.
Data minimisation
Collect only what the next step requires.
Care analytics
Measure the journey, not just the messages.
See the funnel from first conversation to attended visit, and which channels bring patients who actually show up.
Care performance
6dConversations1,248
+14%
Appointments booked416
+18%
Confirmed338
+12%
Attended289
100%50%0%
MonTueWedThuFriSat
Ads
412 contacts
Forms
263 contacts
Links
184 contacts
Campaigns
97 contacts
- Funnel from conversation to booked, confirmed and attended
- Source breakdown shows which channels bring patients
- Team views keep every department accountable
Built for different care settings
Made for the way your practice runs.
Start with a practical journey, then adapt services, questions, routing, reminders and consent to your organisation.
Clinics & medical centers
Coordinate appointments, reminders and follow-up across departments.
Private practices
Let specialists take bookings and stay on top of recall lists.
Dental & optical
Confirm visits, share prep instructions and follow up after treatment.
Pharmacies
Share refill reminders, stock notices and wellness advice.
Labs & imaging centers
Announce results and deliver pre-visit preparation steps.
Wellness & long-term care
Schedule sessions, track participation and check in regularly.
Connect your healthcare stack
Keep patient, coverage and appointment data moving between Dealup and the systems your teams already use.
- Send qualified enquiries to your CRM or patient system
- Trigger workflows from forms, events and internal tools
- Sync appointment events through APIs and webhooks
CRMPatient systemFormsCalendarWebhooksAPI
Approved answers, clear boundaries
Automate recurring information from approved sources, then keep high-impact decisions and sensitive care with qualified people.
- Ground automated answers in your approved service content
- Do not automate medical judgement or diagnosis
- Use the Official WhatsApp Business Platform
- Keep opt-out and human support easy to access
FAQ
Common questions
Care that starts with a message
Ready to give every patient a clearer path to care?
See how Dealup can fit your services, booking process, reminders and care teams.