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Dealup Contacts

One profile for every customer. Segments that reach the right ones.

Dealup rolls up every WhatsApp conversation, order, tag, and custom field into a single contact record, so you can build dynamic segments that power personalized replies, campaigns, and automations.

A contact profile in Dealup showing conversation history, order history, tags, and custom fields, alongside a segment builder with filter conditions
The problem

Customer data scattered across chats, spreadsheets, and tools

Without a single source of truth, every team works from a different, incomplete picture of the customer, and outreach turns into guesswork.

  • Customer details live in someone's phone, a spreadsheet, or a few tools that don't talk to each other
  • No easy way to tell who's opted in to receive messages before you send a campaign
  • The same broadcast goes out to everyone, because there's no way to filter by tag, order history, or behavior
  • Duplicate and outdated contacts pile up with no simple way to clean, merge, or export them
Why it matters

Know exactly who you're talking to, and who to talk to next

A single, complete view

Every conversation, order, tag, and custom field lives on one contact record, so any agent has full context in seconds.

Targeted, not generic, outreach

Build segments by tag, behavior, order history, or language, so campaigns and automations reach the right people, not your whole list.

Consent you can stand behind

Opt-in and consent status is tracked on every contact, so your team messages with confidence and stays aligned with WhatsApp's requirements.

Clean data, less busywork

Import, export, and merge duplicates in bulk, so your contact database stays accurate without hours of manual cleanup.

What it does

One database. Every angle you need to reach the right customer.

Dealup Contacts brings every customer detail together and turns it into segments your team can actually act on.

Unified contact profiles

Every WhatsApp conversation, order, and interaction rolls up into one record, no matter which channel or agent it started with.

  • Full conversation and order history in one timeline
  • Combines data from every channel and touchpoint automatically
  • One profile per customer, kept in sync as new activity comes in

Custom fields for your business

Capture the details that matter to you, like plan tier, store location, or lead source, and use them anywhere in Dealup.

  • Add unlimited custom fields for your business or industry
  • Fields available in segments, templates, and automations
  • Update fields manually or automatically from conversations

Tags & dynamic segments

Tag contacts for quick sorting, then build saved or dynamic segments that update automatically as data changes.

  • Free-form tags for fast, flexible categorization
  • Saved segments by tag, behavior, order history, language, or location
  • Dynamic segments refresh automatically as contacts change

Consent, import & export

Track opt-in status on every contact and manage your data with CRM-style import, export, and deduplication tools.

  • Opt-in and consent status visible and filterable on every contact
  • Bulk import and export in standard formats like CSV
  • Duplicate detection and merging to keep your database clean
The difference

Spreadsheets & scattered chats vs. Dealup Contacts & Segmentation

See what changes when every customer detail lives in one place, ready to segment.

Spreadsheets & scattered chats vs. Dealup Contacts & Segmentation
Spreadsheets & scattered chatsDealup Contacts & Segmentation
Customer viewSplit across phones, spreadsheets, and separate toolsOne unified profile per contact, always up to date
Audience targetingSame broadcast sent to your entire listDynamic segments by tag, behavior, order history, and more
Consent trackingTracked manually, if at allOpt-in status visible and filterable on every contact
Data hygieneManual cleanup, duplicates pile up over timeBulk import, export, and duplicate merging built in
Campaign & automation targetingGuesswork on who should receive whatSegments plug directly into Campaigns and Automations
Who it's for

Built for every team that relies on customer data

Sales teams

Segment leads by stage, source, or product interest, and hand agents a full history the moment a chat opens.

Marketing teams

Build precise, opt-in-safe audiences for every campaign, instead of blasting the entire contact list.

Support teams

See past orders and previous conversations instantly, so agents never ask a customer to repeat themselves.

Retail & multi-branch businesses

Segment contacts by store location, language, or purchase history to run relevant, local outreach at scale.

Frequently asked questions

How does Dealup build a single profile for each contact?

Every WhatsApp conversation, order, tag, and custom field tied to a phone number rolls up automatically into one contact record, so there's a single source of truth instead of scattered data.

What's the difference between a tag and a segment?

Tags are quick, free-form labels you apply to a contact. Segments are saved or dynamic filters, built from tags, behavior, order history, and more, that define a specific audience you can target.

Do dynamic segments update automatically?

Yes. A dynamic segment is a live filter: as contacts meet or stop meeting its conditions, they're added or removed automatically, so the segment always reflects your latest data.

How does Dealup help with WhatsApp opt-in and consent?

Every contact carries an opt-in and consent status that your team can view and filter by, so you can build campaign audiences that respect each contact's messaging preferences.

Can I import my existing contacts and clean up duplicates?

Yes. Dealup supports bulk import and export in standard formats, plus tools to detect and merge duplicate contacts, so you can bring in existing data without starting from scratch.

Turn scattered contact data into segments that convert.

Bring every conversation, order, and custom field into one profile, then build the audiences that power your best campaigns and automations.